At Dr. WajidAli Education Consultancy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational advisory services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, WhatsApp/phone number, academic history (GPA, transcripts, degrees), CV/resume, Statement of Purpose (SOP), and research proposals, which you voluntarily give to us when you subscribe to our newsletter, request information, or book a consultation.
- Booking & Payment Data: When you book a session via Cal.com or pay for our services, transaction details and necessary booking parameters are processed. We do not store your credit card details directly on our servers.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Deliver personalized academic counseling, CV/SOP reviews, and application strategy advice.
- Schedule and manage consultation appointments.
- Send you our newsletter, academic resources, scholarship alerts, and updates.
- Respond to customer service requests and support needs.
- Prevent fraudulent transactions and monitor against theft.
- Analyze usage and trends to improve user experience on our website.
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. This includes platforms such as Cal.com for scheduling.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights Regarding Your Data
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request the correction or erasure of your personal data.
- The right to withdraw consent for marketing communications or newsletters (you can unsubscribe using the link at the bottom of any email we send).
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]